Check to see if there are any updates available for your Alexa and Pandora apps. That way, youll reduce interference from other devices while increasing the connection and range at the same time. Why is Alexa not playing BBC radio? Why some stations aren't If you want to see if the Skill is the problem by disabling, then enabling them again, you have two options. There are several ways to get Alexa to play continuously. Playing radio or music on a smart speaker is one of the most basic functions Alexa provides, which is why it can be very frustrating when it stops playing in the middle of a listening session. 1. WiFi Connectivity Issues In the worst case, you might need to buy a new Echo or ask Amazon for a replacement, if it is still under warranty. If your Echo isnt visible, it may not be in pairing mode. No BBC radio stations on #alexa this morning? 5GHz guarantees a stronger and more stable connection (if the Echo is close enough to the router, of course). Reading this thread reinforces my sceptical view of gadgets which offer technology for the sake of it. Smart Home Point 2019-2023. You get there by pressing Play at the bottom of the Alexa app home screen. Why does Alexa stop playing music on my device? With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs! Often, power cycling your cable modem or router is enough to resolve connectivity problems, but sometimes its necessary to contact your ISP. If thats whats happening, there may be little you can do in this case. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! Voice commands to Alexa work perfectly. Some of the most popular sleep sounds include ocean waves, rainfall, and bird songs. I tried that and several other ways of saying it. Simply say, Alexa, pair for it to become visible to the device youre trying to connect from. On the next screen, youll see the network youre currently connected to, as well as other available networks. One possibility is that the Echo is experiencing connectivity issues. This can be a great option if youre not too far from your Echo. On the bright side, your journey will most likely end with this step, as they will be able to help you even if that means sending you another Echo. First, make sure that you have enabled the "night mode" feature in the Alexa app. Alexa skipping when playing music. How do Im Tristan Perry, the guy behind Smart Home Point. Great suggestionshowever my Echo dot does not have the LED light indicator for WIFI strength that you referred to?? Music or Media Not Playing with Alexa - Amazon Customer Service You speak into the void, and nothing happens. This option offers greater freedom when playing your music because now you have app-specific actions available to you like replaying a song or going back to the previous song. DMCA. (and many of them will also play your Bluetooth phone, same as the speakers). All rights reserved. It would also make the Echo a lot more accessible from all parts of your home. I had the same issue on my echo dot this morning. A poor Wi-Fi signal makes it hard for your Echo to connect to the internet where its retrieving your music. Thats what i need to know, not how to connect. Why Does My Alexa Stop Playing Unfortunately, there doesnt seem to be a solution to using Spotify that doesnt involve interruptions at least not yet. Restart Your Alexa. If youre still experiencing problems, you can unpair and re-pair your Bluetooth devices. After that, its the same drill as with the first-generation devices: the light ring will turn off and on again, then itll turn orange, and the device is ready for setup via the Alexa app. These Skills link your Amazon/Alexa account with the streaming service of your choice, such as Pandora, Prime Music, Spotify, Tidal, and others. These are not stubborn problems, and the following steps will guide you on the same. Unrestricted: The app will be permitted to run in the background without any restrictions. BBC Sounds playback on Alexa stops or cuts out BBC Radio 4 | Update One of the many things that Alexa can do is play music. The most common cause of Alexas music pauses in the midst of songs is a faulty internet connection. Then one day it went offline and nothing i did resolved this. Starting with the simplest solution is an excellent place to begin. WebWhy do BBC Sounds streams stop or cut out when listening on my Alexa device? Skills may also need updating or may need to be uninstalled, then reinstalled. Then turn on the Wi-Fi on the other devices. The third possibility is that there is an issue with the Echos software. You can also ask her to play ambient or nature sounds to help you fall asleep. So I have to manually restart the routine in order to play the radio again. Always losing connection, getting that red ring saying its having a problem whereas my 1st gen Echo has been flawless. The Amazon Echo can only connect todual-band Wi-Fi (2.4 GHz/5 GHz) networks that use the 802.11a/b/g/n standard. Its no secret that Alexa is a fantastic personal assistant, but did you know that she can also keep you entertained all night long? If your Echo isnt letting you do that, youre no doubt frustrated! Believe it or not, baby monitors and microwave ovens can significantly interfere with your Wi-Fi. Turn off your Echo device. You can also ask Alexa to play music from a specific artist or album. Why Does My Alexa Keep Stopping When Playing Music? (6 Try asking Alexa play (radio station) on Tunein. Theyll be able to help you determine the root of the problem and may be able to provide a solution. However, if you dont have Guard Plus and need help troubleshooting your Echo, visit the Amazon help webpage for more options. Keep in mind that router signals spread horizontally and downward from the source, so the higher you move the Echo and the router, the better. Once you tap on that, youll see apps that were recently updated, or need to be updated. Alexa Won't Play Radio - 9 Quick & Easy Fixes - ToolCrowd The more devices that are using the same network, the more the Wi-Fi signal has to spread its bandwidth, resulting in slower speeds. Go back to Skills and Games, search for the Skill, and Enable it again. Is Amazon waging war on the BBC? But Playback stops unexpectedly: If SiriusXM stops playing on your Alexa device, please ensure your login is not currently being used in another location. The most recent device to be logged in will be the one that is able to play SiriusXM online. Your username and password can be used on more than one device - but only on one device at a time. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Fortunately, the chances of the issue being too serious to deal with on your own is low. But dont worry, as connectivity issues are pervasive with these devices. You can then say, Alexa, ask BBC Sounds to play Radio 1, for example, and listen to BBC stations through your smart speaker as normal. When you pull up the app in the respective app store, if it needs to be updated, youll see the word Update towards the top of the page. Tap on your Echo device, select Bluetooth This results in interruptions to your music. However, 2.4 GHz performs better for devices separated from the router by walls or other obstacles. This will ensure that she doesnt respond to any of your questions or requests during the night. This may increase battery usage, but the app will continue running and playing sound until you stop it. If you tried the solutions above and came to the conclusion that your Echo needs replacing, check to see if your device is still covered under Amazons warranty. Head to Amazon's website for full If you want to see if this is the issue, try using another music streaming service such as Pandora or Apple Music, just to see if the music has the same interruption. ), & Other Smart Home Updates, Ring Device Health Says That Voltage Is Too High (Danger!), 11 Reasons Why Smart Thermostats Are Pointless, How To Tell If Someone Is Watching The Wyze Cam Live Feed. Alexa When the light ring turns orange, your device will enter the setup mode. But theres nothing more annoying than when the music wont play! Some users describe this issue as being specific to certain music streaming services. Or, if you want to listen to music for a shorter amount of time, ask her to play music at a high volume. | Sadly, I am having exactly the same problem with the same radio station again. Wait for about 30 seconds, then turn the To perform the reset on the first-generation Echo and Echo Dot devices, you will need a tiny tool: a paper clip, an earring, a needle, or very thin scissors. Poor wi-fi connection? Delete the audiobook from your device and then re-download. Here are a few tips on how to keep Alexa playing music all night. This time, it is not found doing a search using the Alexa app. How to Fix an Alexa that keeps Turning OFF - Volt Fixer Still, choosing the right channel should be up to you since both options have advantages. Dollarbill1979 5 yr. ago It's funny this came up. Your only other option would be to use your mobile device with your Echo via Bluetooth. However, there have been numerous reports of Alexa abruptly stopping music playback for no apparent reason. You can also do this on Amazon.Com. At the bottom of the screen, youll even see examples of other music streaming services you can link to your Alexa app. Thanks, I will take an in depth look at that tomorrow. To see whether your app needs an update, youll need to go into your respective app store. Customers are sharing videos online showing their Alexas being unable to understand requests to play BBC stations. Echo 2nd Generation randomly stops playing radio To make sure your Alexa device is always playing the radio, youll need to enable the Radio skill in the Skills section of the Alexa app. Once there, search for Alexa. If you cant find the issueaffecting you thenget in touch. Bluetooth has an average range of 30 feet. One possibility is that your WiFi connection is not strong enough to support streaming music. |, Mobile/Tablet app Your email address will not be published. Theres no definitive answer to this question since it depends on how youve configured your Alexa device and which radio stations you listen to. Read about our approach to external linking. You can choose which service Alexa uses to play your music for streaming stations and general requests. 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Contact Us | Privacy Policy | TOS | All Rights Reserved. WebIf the app is stopping when your phone's screen goes dark, turns off, goes to sleep, or is backgrounded, it is likely an Android level setting which is designed to save battery life. Alexa will play music for about an hour before turning off. In order to determine the root of the issue, its important to troubleshoot your Echo. For Android users, youll go to the Google Play Store. Why Does Alexa Stop Playing Music - Smart Home Perfected The most recent device This happens to me all the time. Can it be that this echo plus device simply failed? If you want to listen to a specific sleep sound, you can say, "Alexa, play [sleep sound name]." WebRestarting your internet router is also a good step to try, and making sure your router's software is up to date. 8 Common Amazon Alexa Issues and How to Fix Them Another possibility is that the Echos microphone is experiencing interference. If nothing else helps, factory reset and starting from scratch will most likely do the trick. If thats the case, you can disable the Radio skill in the Skills section of the Alexa app. If youd like to join in, please sign in or register. Then you can open the Alexa app on your phone and start the setup process over again. Checking on your Wi-Fi strength varies depending on which Echo you have. If you want to see an indicator of Wi-Fi strength, youd have to go into your Echos settings and go through the steps as if youre changing your Wi-Fi. Welcome to the Digital Spy forums. Tap on the i next to the Wi-Fi network youre connected to. This has recently started happening on my Echo. Go to the settings page and select App Settings Go to the Clear Cache button and press it When done, ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. 2) The song you are trying to play is incompatible with Alexa having trouble playing Pandora DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Perhaps a device update or Alexa app update will remedy these in the near future. While listening to their music via the Amazon Echo, some Echo users have run into a couple of annoying playback issues.
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