Follow Metro across our social channels, on Facebook, Twitter and Instagram. this If you haven't put your address on the outside, we'll send mail to the National Returned Letter Centre (or to Portsmouth for Special Delivery mail and packets, and to Belfast for letters). Implications on mail after the UK's exit from the EU. * Line are open Monday to Friday 8am to 6pm. 2nd Mar. I just wondered if anyone had any phone number or e-mail I can use to specifically contact someone working at the NRC in Belfast? The information shared is only to be used to provide the service, product or function and not for any other purpose. If you have not already registered, you can do so now. WebIf you are looking for information on your mail or have a complaint or general query, we 1st suggest you contact Royal Mail, The Post Office, or Parcelforce on Twitter, or our Customer Services, their links are at the end of this article. Message board for Royal Mail employees and customers, Post These should be stated on the back of the 'Something for you' card. Always include a return address. You will be redirected to new URL. It can take up to ten working days for a redirection to be cancelled or the change to take place Can I redirect mail to another country? WebEnter your postcode. The first point of call for anyone with any query about their mail should be the Royal Mail customer service team. They can be contacted via our website: www.royalmail.com, via Twitter: @RoyalMail or by telephone: 03457 740 740. WebWho to contact if we've caused damage to your property. Heres advice on where to find it, Format: DD/MM/YYYY (Please note: It may take up to ten working days, from receipt of your cancellation request, for the Redirection to stop), Please Enter a Valid Redelivery Reference number e.g. What happens to lost letters and packages in the UK? This button does not work with screen readers. The Yodal online portal allows you to start the compensation process. I really didn't knew a return address is needed, I sent the parcel 25 days ago and would like to get it touch with them once my parcel is there and ask for it to be returned. number Badly packed items (including two or more items strapped together), Money, including cash, cheques and credit cards, Within three working days if thegoods have been signed for with clear proof of delivery, or. However DPD promises to make the process as painless as possible in the event of a claim being made. We have used our WebWhy isnt my reference number recognised by Track your item? For parcels sent by Hermes, its worth checking the items are not listed in their no compensation document before lodging a complaint. Contact Us - Royal Mail Web45 Mallusk Road, Newtownabbey, County Antrim, BT36 4PP Get directions Opening hours Monday 08:00-20:00 Tuesday 08:00-20:00 Wednesday 08:00-20:00 Thursday 08:00-20:00 Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 The latest times mail is accepted can vary see the notice displayed in the branch What can you do Buy postage Find property prices, census data, property price trends, nearby schools, hospitals etc. Functional cookies allow this Website to remember choices you make, e.g. Cookies help us improve your Royal Mail online experience. WebVisit this location at 12-16 Bridge Street, Belfast City, Belfast, County Antrim, BT1 1LT. Cant find your address? Screen Reader users press Enter to select a Filter by category. If you send a copy of the tracking receipt and your postal address, they might be able to locate the package when it gets sent there and then arrange for it to be returnsed to you. Thank you for your email dated 18 January 2015 within which you request If you have not already registered, you can do so now. 20 Donegall Quay, Belfast If your parcel contained any of the below, its not possible to claim for damage: Still think youre due compensation? This Website use strictly necessary cookies to: Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. Reddit Royal Mail tries very hard to ascertain the correct return it to the sender free of charge. This authority is not subject to FOI law, so is not legally obliged to respond If the item was sent to your new address, we recommend you contact the sender of the item. I would willingly send the information to the sender so that my parcel can be located if I could only find it, i.e the National Returns Centre contact details. Was this answer helpful? For more information, head to the Royal Mail Claims Centre website. I posted a parcel a few weeks ago and the recipient did not receive a card to say delivery had been attempted. Cookies are small text files stored by your device when you access most websites on the internet. When completing this form you must complete the details as they were on your original Redirection application form (failure to do so will delay the request).If it helps, we always write to you when we set up a Redirection so check the confirmation notice we sent to you. by Florin Cioc 30 Dec 2020, 16:25, Post Royal Mail customers 12-16 Bridge Street, Belfast City, Belfast. Identify you as having consented to use of cookies by this Website, Remember settings you've applied (such as layout, text size, preferences and colours), Remember selections you have made (such as search functions and results, and goods and services), Apply customised content segments to individual users, Apply users' individual service specifications (such as usage or credit allowance), Share information with partners to provide a service on our website. You should receive an invite to renew a few weeks before your current Redirection finishes. Providing evidence for an existing claim If weve been in touch to ask for evidence for an existing claim - proof of posting / proof of value / photos of damaged item etc - the quickest way to send it is by completing our online form. I know it's sometimes called the Letter Return Centre, I've just honestly found nothing on this and the item was quite valuable, since it's no longer sold. I have been told by AnPost and ParcelForce that Royal mail will be moving the parcel from the moment it gets off the plane and through customs which then goes back to parcelforce. Any information would be really useful. Dont think that there is an option to send it to the addressee again. Liverpool Echo in Royal Mail, this is no longer the case. Copyrights 2017 - www.ukpostcodecheck.com. Last year it processed 19.6million letters and parcels. These cookies don't collect information that identifies individuals. They collect information about how this Website is used, e.g. Royal Mail We couldnt load the mail server logs for this message. We know you can't always get to your local delivery office to collect it, so we are happy to make a Redelivery: free to your own address. Well direct all mail using our International Standard service. Buy postage. Need contact info for National Return Centre. : r/northernireland WebTo help improve our services, support our colleagues and share your experiences in branch, please leave feedback. Find nearby schools, hospitals and I cannot see any reference to the Freedom of Information Act in the original 'letter' to Royal Mail. WebIt will go to Belfast to be opened so that an address can be found. DHL has an even longer list of prohibited items which they will not accept, including live insects, flora, and precious stones or metals. These cookies don't collect information that identifies individuals. I have been informed by the local post office delivery centre that my lost parcel is likely to have gone to the National Returns Centre in Belfast. Session cookies - these expire when you close your browser and do not remain on your computer. Established in 2008. We're sorry that your property has been damaged as a result of a Royal Mail vehicle, property or employee. Belfast South and Central Delivery Office - Royal Mail therefore strictly at your own risk. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you accept their use, continue using our site. To make a claim for a Yodel parcel, youll need an account with the company, and the reference number for the sent item. Long story short, a package that I sent via Special Delivery, was sent to the NRC on 16th December. which pages users visit most often and where error messages are delivered. Its also recommended that you waterproof the address information by covering it with clear tape. Privacy Policy. Any reliance you place on such information is Royal Mail Cant find your address? Cookies are small text files stored by your device when you access most websites on the internet. Identify you as having consented to use of cookies by this Website, Remember settings you've applied (such as layout, text size, preferences and colours), Remember selections you have made (such as search functions and results, and goods and services), Apply customised content segments to individual users, Apply users' individual service specifications (such as usage or credit allowance), Share information with partners to provide a service on our website. Screen Reader users press Enter to select a Filter by product. Royal Mail National Returns Centre - General Selling on Amazon is a registered charity in England and Wales (1076346) I went to the website link and it was equally uselss and unhelpful. With so many missing missives kept in the office, its hard not to wonder whether there are lost love letters or important messages held within its walls. by LukasD 26 Jun 2017, 14:08, Post If the Royal Mail is unable to deliver a letter it will be returned to sender, however, there isn't always a return to sender address. m Cookie Notice The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide . WebWhat can you do. Parcel gone missing, how to contact National Returns Center? You can't contact the National Returns Centre, for reasons known only to themselves Royal Mail have deemed them as a "Non-Customer Facing Role". However, if its only 3 weeks since you sent it, its probably stuck in Italian Customs. Web12-16 Bridge Street, Belfast City, Belfast, County Antrim, BT1 1LT Get directions Opening hours Monday Closed Tuesday 09:30-17:30 Wednesday 09:00-17:30 Thursday 09:00 This site uses JavaScript. I dont think I put a sent from address on but would like to see if I can have it redelivered to my customer. Town *. free to another address in your postcode area. , Implications on mail after the UK's exit from the EU. After I contacted the postal office in that country they told me the parcel was returned so it will go to the National Return Centre. I had a lot of correspondence with people at the Royal Mail whose story varied between "every effort is made to reunite a parcel with the sender" to "we only make an effort if a claim is made". Some businesses offer Local Collect / click and collect as a delivery option when you order items. Importantly, claims must be lodged quickly: To contact DHL, you can call 02476 937 770 or visit their website. You can only contact them by phone through the normal RM Customer Service, although not You can choose to manage the cookies we use on this Website through your browser settings at any time. the by TrueBlueTerrier 22 Dec 2020, 08:30, Post More information will be available as it travels through our UK network please help. Is there a possibility to recover my parcel from the Centre? Royal Mail National Returns Centre, 20 Donegall Quay, Belfast, BT1 1AR. This site uses JavaScript. Its important to begin the claims process by contacting the companys Customer Services team, rather than via the Claims portal directly. by aiden01 30 Dec 2020, 16:32, Post 30 days of despatch for irelandexpressand globalpriority, 120 days of despatch for globalvalueand HM Forces. Returns centre : royalmail - Reddit You can My tracking message says it's been delivered but it hasn't been, Royal Mail for small and medium sized businesses, Royal Mail for large businesses and public sector. (Your password must have 8 characters or more and contain at least one letter and one number with no spaces.). This property is situated at an approximate latitude and longitude of (Your password must have 8 characters or more and contain at least one letter and one number with no spaces.). If they need to they will contact us to make enquiries on your behalf. National Returns Centre contact details - WhatDoTheyKnow But you said in the other thread that you put your return address on it, so it would only go to the NRC if the contents come under the Dangerous Goods Act or if the contents have come out of the original packaging. The types of cookies we currently use on this Website are set out below. return address
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