This fact does not disparage the company in any way. As a matter of policy, BBB does not endorse any product, service or business. No one can find them. Please understand that these salespeople, will quite literally, talk over you, make up their own definitions of the product they are representing, and lie directly to your face. We found a place on the lake just as storms rolled in. Unsubscribe at any time. This topic has been closed to new posts due to inactivity. Despite my intuition and natural resistance to dispose of this junk, I listened to my wife just to go to the presentation. This profile has not been claimed by the company. 3 0 obj The hot breakfast is delicious. Everyone was so kind and courteous. BBB reports on known marketplace practices. BCA does not accept reviews from current or former employees of the subject business, or from individuals who have received compensation for writing a review. DO NOT CONSIDER BLUEGREEN VACATIONS!!!! Put yourself in the position of the reader and add information that will assist the reader in assessing the business. They had told us it would be an hour, when we tried to leave after the hour, they would not let us and ended up keeping us there for FOUR HOURS until we had purchased something. Later that night there was a tornado on the ground right by us that killed 5 people. 1 0 obj Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. After doing much research (which was to late) on BlueGreen, I decided to check on the total fees that were associate with the cost of the FREE 4 night cruise we would have received for listening to the Timeshare tour. The offer clearly stated that both me and my spouse would have to attend a two-hour sales presentation in order to get that rate. We were so excited about this perk and one of the main reasons we purchased. We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. Bluegreen Corp. offers customers regular deals, with two to five night getaways at properties across the country that cost only 149 dollars. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Bluegreen made promises of going on Disney Cruises and going to theme parks using the points we purchased from them. SE, Roanoke, VA 24013. No big deal. DO NOT GIVE THESE PEOPLE THE TIME OF DAY!! I was then told that someone would call me back. Welcome Back! I was kept there for over 3 hours. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. Because flexibility matters. Then, here comes FedEx dropping off an envelopewith ONE $50 gift card. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writers actual experience with the business. Called the Resort and they have no record of my reservation. gocrv.com Certificate Holders Please Click Here To Be Redirected To http://gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. I have yet to receive that call. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Looking for more information? The Timeshare tour was a 2:30 PM EST, but we ended up just leaving our room and heading back home at that time. Results may vary for others. We were so excited about this perk and one of the main reasons we purchased.. They did not even disclose the things that they were legally supposed to, like the legal cooling off period or the trust in lending statements. Don't let the renovations determine your stay. If mailed, the registration date will be determined by the postmark date on your envelope. They charge $100 a night incidentals, but we had an email for a maximum, so they waived the additional amount. Interested in Go CRV? Everyone was amazing though; to the lifeguards, activities, stores, front end etc. We take pride in our business and efforts in satisfying our customer's travel needs. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We require contact information to ensure our reviewers are real. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. BBB Business Profiles may not be reproduced for sales or promotional purposes. Bottom line is that when you try and call them to take advantage which includes no less that a 45 minute wait every time I call, they want a $100.00 -$150.00 paperwork fee to start the free weeks . Login to participate on the website. Resort amenities may feature: large living and dining rooms, fully-equipped kitchens, laundry facilities, pools, hot tubs, saunas, spas and state-of-the-art fitness centers; along with activities such as windsurfing, parasailing, water skiing, and championship golf courses. Access the headquarters listing for Bluegreen Vacations Unlimited, Inc. All Florida companies offering travel opportunities must first be registered with the Department of Agriculture, Seller of Travel Division, prior to offering travel arrangements to consumers. The gift are not free. The company caters to more than 175,000 owners and is headquartered in Boca Raton, FL. All Rights Reserved. We were super bummed about the no free breakfast, but did the vouchers for Raegans House of Pancakes one morning (eh, was okay). 28 complaints for Go CRV. Here's an honest review of my experience with BlueGreen Vacations. I am still fighting with this company and will NEVER use them or even encourage ANYONE to use them. It's very disappointing and unethical to deal with companies that claim to offer products but never actually does. We stay at Pigeon River Inn each time we visit the area. They pushed and pushed, and I budged because I could not handle their pressure anymore. They lied to us about the timeshare we purchased and almost everything about it. But I would have rather just paid for my room rather than deal with this headache Bluegreen has caused me. Go back to the next to discuss the matter. Bluegreen is a greedy company that will show no mercy while draining your pockets. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Bluegreen Vacation Club | RCI.com I gave my certificate number six times and the automated voice hung up on me six times. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. We decline and instead ask for corporate's number. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. For example, the following statements, concepts, and benefits are based on lies and half-truths. Also, within a few miles to Dollywood and the Island. You can travel the world over, maybe, but not with Bluegreen, only through costly exchange companies like RCI. Registration | Bluegreen Vacation Packages We use intelligent software that helps us . 2881 E Oakland Park Blvd STE 205 Fort Lauderdale, FL 33306-1813 Visit Website (954) 687-0482 Customer Complaints 113 complaints closed in last 3 years 68 complaints closed in last 12 months Read. Visit Website. Blue Green basically gave me an ultimatum of lose my money or sleep in a small room with a queen sized bed and no air. 2.05/5. Global Discovery Vacations is owned by Global Connections Inc., this company is registered in Kansas. I call the credit card company and give them the run down. Not convinced that will happen. In nearly every aspect, key details of timeshare ownership were omitted from the presentations repeatedly. We were sent on our way with the sun going down and nowhere to stay. We were pressured into buying after declining offers more than 4x and had 4 Salesmen rotating in and out of the room. a0eX.K_gn:zYFg_\5ES2 [orMq,=/ ~D?2j2^_1G?.T~\+"*U0"kc$Od '/m1]Xr ;xbkrj#7+tFkym\S\[O% )S'Ijq=@J.WNt]q+8k kS*}[OzQyD-E9n/6{.1Ux5ofyxs{m='*!!05$yj0'byi?<4ps=i=OgH.>~Y >]nf4]hc7.7}?- We did not. ", A verified traveler stayed at Country Cascades Waterpark Resort, "Very clean and friendly resort. BBB Business Profiles are subject to change at any time. Copyright 2020 Business Consumer Alliance All Rights Reserved. As if we came all the way from Indiana to New Orleans to steal two $50 gift cards. Chad Jernberg, Regional Manager, Customer Solutions. Well start sending you the news you need delivered straight to you. For some reason it won't let me add pictures. Sign up for free now, Sign up for free to participate on the website. We value your privacy. There are NO other fees. To post a company review, please follow these guidelines: Please summarize your experience with this business. Years in Business: 33. Business Started: 2/22/1990. :/ The company features a deeded timeshare program with timeshare locations across the United States and Caribbean. She told me it would be a total of $373.00 which included taxes and port fees, plus $96 in tips ($12 per day, per guest, per night). RUN VEERRY FAR AWAY! Company resolves 93% of complaints brought to its attention from Business Consumer Alliance. We will extend the validation of your certificate for an additional 12 months, after payment of your deposit! Representatives from Bluegreen Corp. can help customers find and book fun adventures and excursions during the time they use their timeshare. This business is not a member of Business Consumer Alliance. Frequently Asked Questions | Bluegreen Vacations <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> They billed card and also charged 150 deposit. Get to the end and a skeptical but fill out paperwork to have only my FICO score checked to see what our numbers would look like. Life happened and I forgot about it. BBB reports on known marketplace practices. From the get go, we were lied to about the package and mislead about many features of this experience. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Get Directions. Alternatively, you may use, https://www.youtube.com/watch?v=qVc7ImQNeS4. A link has directed you to this review. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. 4,047 inquiries By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. stream You are able to charge everything, but the arcade to your room to be taken out of the incidental amount which we liked. Thankfully, she has lasted this long, though is declining in strength, energy, and having vastly increased pain. These points can also be exchanged with RCI properties. Then they hold on to your money that should be refunded as long as they can to gain interest is my guess. But in the end, we tried to convince ourselves that we made a good purchase. endobj Gift card perks: Shout out to everyone of course, but I can only remember a few names- Heidi, Nate, Kenny, Alyssa, Josh, Jocelyn. The $150 spending money is a reimbursement, and must be spent DURING the trip and you are only allowed to submit TWO receipts. They gave us a couple gift cards for the arcade and arcade city for the inconvenience. xko8{}V)JZ9iC}e[,AWcsAJr,Y^:Erhg?~_O?}3rO/#?3G8qrbx!v Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip. Login. Headquarters. Info About fees (gocrv.com) 3Day 2Night Getaway YOU PAY - YouTube gocrv.com We know of no other matter or practice relating to this company that may assist you in your consideration of this company. The company offers customers a points system, and they can access different resorts by accumulating more points. When we received this review, the customer had already called us and was taken care of. Already have an account? If we can verify it in our system, an email will be sent to you with your password. During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. BBB Business Profiles may not be reproduced for sales or promotional purposes. The company gives customers who book a Bluegreen Getaway a 75 dollar Visa Reward Card as an added perk. The Bluegreen sales team cannot be trusted. I was able to locate their Facebook group page where they high five themselves on a spectacular numbers (likely taking money from the unsuspecting and naive). BlueGreen Vacations Timeshare Scam Warning!!! - RedWeek He had us fill out a form for corporate to review and someone would contact us within 2-3 days. My husband was talked into buying into their vacation to be sold timeshare. I have confirmation numberA1910000304530001 from them for my vacation. BBB Business Profiles generally cover a three-year reporting period. What a joke! We know of no licensing or registration requirement for companies engaged in this company's stated type of business. The lady is apologetic and says she will issue the gifts cards and look into the incident with said manager. Go CRV. We have officially requested to be released from five separate contracts at this point, all sold to us under incomplete, false, or misleading information. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Why would I do a Timeshare tour for 2 hours or more and pay all of that money, when I could go directly to Carnival for about the same price? On weekends the train arrives in Roanoke at 9:45pm and it depart at 8:40am. Sign up to receive our free weekly newsletter. Detailed descriptions of your experience are always the best. Well, that 90-minute presentation lasted 34 hours!! SE, Roanoke, VA 24013, USA, Address: 2116 Dale Ave. Type in the email address you registered with. We are proactively trying to reach all of our customers with travel itineraries impacted due to the Coronavirus (COVID-19) situation to provide cancellation information and options. I had to pay a deposit of $89 refundable. Looking for more information? 4 0 obj I promise you won't regret it??? ALL Hotels by Bluegreen Resorts in Pigeon Forge, TN | Expedia They have integrity issues and the worst customer service ever! This is the version of our website addressed to speakers of English in the United States. PDF Gocrv.com Is Here for You The rate will increase over time as the availability becomes more and more limited, so we recommend booking early for optimal savings. So, get thisThey pitch rental income, but in order for me to rent it out, I have to be there at check in to show my ID so my renters are able to check in. endobj My husband and I are then asked, repeatedly, if were sure we didnt come back yesterday and get the gift cards. You dont get to stay in the resort that they are trying to get you to buy a timeshare. Smh. Smh. They even participated in activities. My husband advises them not to ask us that anymore as we have answered the question three times already.
