Thank you for reaching out to Xfinity Support Team! I need a way around the terrible customer service. Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. So what do you do when Xfinity by Comcast has an outage? We have answers to some of your most burning Comcast Xfinity questions. I hate @XFINITY Internet service so much. An upgrading modem will deliver the fastest broadband speeds. Negative, as yet. Its difficult to say if any specific regions are affected and/or if its even an issue or scheduled maintenance. Want to know more about us? We know thats frustrating to hear as a Comcast customer. source, Im so sick of these damn #xfinity outtages. If your Xfinity TV service is out during a power outage, you can still use the Xfinity Stream app to watch on-demand movies or TV shows. Jessica 4 months ago In case you are also facing the issue, you may head to their service status page to check if there is an outage in your region. Reports Dynamics internet is back good looks @XfinitySupport (Source), It seems fixed now, all my friends in the area on xfinity have connected to the internet again (Source). If you're experiencing an outage, you'll see a banner at the top of the Status Center and Outage Map pages. Select a method to confirm your account. What should I do if I can't log into my Xfinity Mobile Account? We apologize to those who were affected. Pricing will vary based on various factors, including, but not limited to, the customers location, package chosen, added features and equipment, the purchasers credit score, etc. It is the largest provider of cable broadband in the U.S. by coverage area. Xfinity got me so messed up rn all i wanna do is watch this Warriors game and it's telling me "we are having problems rn". Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Clarify all fees and contract details before signing a contract or finalizing your purchase. Xfinity outage or service down? Current problems and outages If you are experiencing problems with Comcast Xfinity, please submit a report below. @Xfinity - how should a customer report a safety issue with your lines. Ah my usual (almost daily) Comcast Internet outage. The majorly impacted areas will be on the left. beezine 3 weeks ago Find out what is going on. Account number. Additionally, if you need help troubleshooting your service during an outage, you can often find helpful advice from other customers on these platforms as well. GeeWhiz! Mrig 6 months ago Weve answered some of the top customer support questions that you might have to help you through a smooth process of contacting Comcast Xfinity's customer support team. After that, the automated voice will push you to go online. Down all day in Houston. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Downdetector also conveys an outage (as can be seen in the live outage map below). What Xfinitys definition of extraordinary circumstances or conditions beyond our control are, well, we dont know. This will pop up the outage details for that location. @XFINITY Is there a problem with OnDemand? Needed to work from home late last night & down, now down tonite. It has been 8 days of an outage that @XFINITY has not adressed. COMCAST. #Comcast #Xfinity internet down again. Depending on your smartphone brand and plan, you might be able to use the phone as a mobile hotspot to connect computers or tablets to the internet. Once you notice this, check the following; This is as a result of external factors which cant be really controlled the Xfinity. How is your service doing now? The density of these reports is depicted by the color scale as shown below. Thanks! The most frequently affected cities were: Washington, Seattle, Baltimore, Pittsburgh, San Francisco, There were a total of 7 outages at Xfinity. Xfinity mobile network down? | Xfinity Community Forum in Sports Journalism at USC. https://t.co/sJXooIWuaU, I understand how important it is to have working services at home. Customer service will be able to help you troubleshoot the issue and get your service up and running again as quickly as possible. Take a speed test to see if your router might be the problem. They nay have it fixed by the end of the week. Xfinity may be down if Xfinity technicians are working in your area or if your neighborhood is experiencing severe weather conditions like a power outage. No cell service at all in the middle of our city! Xfinity customers, heres what to do if youre having internet or cable TV issues. Because of their wide range, it might be more difficult to receive quick solutions from Comcast Xfinity's customer service. He's very determined in what ever he does and hacking account is one of the things he does best. #awesome #customerengagement. Call them at 1-800-XFINITY or 1-800-934-6489 or chat live at www.xfinity.com/support. Comcast Xfinity Outage Map The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Latest outage, problems and issue reports in social media. All information is subject to change. Comcast Xfinity is one of the highest-performing cable TV companies in the industry. Is there a mobile network outage in my area or is it my phone being wonky? Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. If you are having issues, please submit a report below. Your Wi-Fi connection keeps dropping or has a weak signal, You get a steady TV signal, but your picture looks off, The lights on your modem, router, or TV box remain lit and arent flashing, Modem, router, or TV box have flashing error lights, Neighborhood has severe weather conditions like a power outage. You can report an issue by going to the Xfinity Status Center. 06:28 pm (IST): The recent outage with Xfinity appears to have been resolved as we havent come across any fresh reports on Twitter. When the internet didn't work the first day, thry had a tech out to fix it the next day. At the moment, we haven't detected any problems at Comcast Xfinity. I have tried troubleshooting the issue multiple times (restarting the phone, resetting the network connections, etc. Prior to being a TV and Streaming Tech Reporter for Reviews.org, she worked for NFL Network and The Alliance of American Football. source. Bravo you fuckheads. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. View the Xfinity outage map and find out when an area will be back online. Apart from user reports, the Down detector also conveys an outage in some of the regions (as can be seen in the map below): A user has now shared the Maintenance notification which explains the internet issues. Service Status Center | Comcast Business If you're experiencing an Xfinity outage, there are a few steps you can take to try and fix the issue. @bippysippy3188 @Xfinity To that I would say, You have no problem taking my $200+ a month to provide service, so FIX IT!, @Xfinity @AaronGantt6 Yal customer service is horrible in store online and on the phone, @Xfinity I need immediate assistance. WHY ARE YALL ALWAYS DOWN EVERY OTHER WEEK?? Frustrations? Navigate to the notification banner for outages. As if nobody works the night shift. Xfinity Outage Map - Outage.Report It is common for some problems to be reported throughout the day. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. We are committed to sharing unbiased reviews. @XFINITY Why is your WiFi having issues my WiFi keeps going out this needs to be fixed! So, you need to act fast. Once again, it seems Xfinity users in certain areas are experiencing connection issues as the service is undergoing an outage. Customer service will be able to help you troubleshoot the issue and get your service up and running again as quickly as possible. @kierstenbrunn Ugh thats good to hear, Ive just been using cellular hotspot since we cant get Comcast and its so slow! Live text chatting with someone in Asia. No compensationjust Sorry With the huge bill we pay, we demand better. How am I suppose to get my job done? In the last three months, how would you rate Comcast Xfinity? 06:39 pm (IST): According to reports on Downdetector, the recent outage with Xfinity has now been resolved. @Xfinity Ive had a technician cancel and cant get another one scheduled. If its only a TV outage, this will be a great time to try out Xfinity Stream to watch your favorite shows online. There is still no official acknowledgment on the outage. This can often help clear up any minor issues and get your service back up and running. Xfinity Report Outages In Your Area When an Xfinity outage occurs, having a backup plan in place can help keep you connected. Turn off . The Down detector also conveys a Comcast outage (as can be seen in the live outage map below). Whatever that will be given to you is based on their discretion. Well looks like my xfinity internet is down again (Source), Oh good, so were not the only ones whose Xfinity TV AND internet are down. If youre concerned about the Xfinity Mobile outage, read on to find out what it means and what to do. All I get when I call the # for help is a bot that doesnt understand that I think my modem blew due to a lightning strike to my apt bldg. Power outage=no internet from Comcast | Xfinity Community Forum In today's world, we rely on technology more than ever before. There is an option where you can be informed immediately when the service has been restored. 2. Xfinity Outage in Saraland, Mobile County, Alabama - Outage.Report This will help you identify any problem affecting the equipment. Xfinity hasnt confirmed or denied the outage yet. Although this number isnt the same as Xfinitys standard customer service number (1-800-XFINITY or 1-800-934-6489), in our experience, its still the same type of help. The most frequently affected cities were: Seattle, Denver, There were a total of 1 outages at Xfinity. Our expert Xfinity Mobile experts would be able to help with checking into this further and making sure you have a great connection on your phone! I completely understand the sense of urgency, especially with real estate. For Comcast business customers, navigate to the Service Status Center to check the status. Comcast Xfinity Customer Service FAQ | Reviews.org Well, according to the ACSI Telecommunications Report of 20202021, Xfinity was the third most improved telecom company when it came to customer satisfaction. 01:00 pm (IST): The latest reported Xfinity service outage has been fixed. if youre going to do scheduled maintenance how bout you let people know ahead of time? If youre still experiencing service problems after checking all of your Xfinity equipment cables, use the following resources to confirm that Xfinity has a service outage in your area. No Internet + TV for 2 full days so far. Check social media for updates 11:48 am (IST): While the widespread outage affecting internet services and the streaming app has been resolved. 09:39 am (IST): Recently, the Xfinity subscribers have encountered an internet, TV, and Voice outage that lasted for a few hours. A limited number of users are still reporting that thier internet is not working. Just keep the shit off, internet was a mistake. You might also forget youre chatting with someone, come back 10 minutes later, and the rep has already terminated the conversation. Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. 2010-2023 CableTV. updated]. Realtime status of outages and problems with service providers. Then you should be directed to a live agent (in other words, a live human). Comcast Xfinity Outage Map Is The Service Down? Sign into xfinity.com. Head here. Comcast Xfinity Outage in Memphis, Tennessee - Is The Service Down? Share them here. Pay way too much for this crap. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. #xfinityoutage whats going on in Miramar, FL? Leave a message in the comments section! 03:28 pm (IST): Some Xfinity/Comcast users are receiving emails whose content is only This mail has no content, and the Xfinity support team is asking for more details. @XfinitySupport internet down since 12:00 PM in Roseville CA. Realtime status of outages and problems with service providers. Scroll down to Services>>> click Status Center link. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Information about your use of this site is shared with Google. If you experience an Xfinity outage, the first thing you should do is stay calm. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! If your TV or internet connection is completely out, the problem is likely on Comcasts end. Share (Source). If you need guidance in troubleshooting TV picture or signal quality issues, you can find some of your answers online at Xfinitys support page. 04:56 pm (IST): There is currently an Xfinity full-services outage (internet, phone and TV) in certain areas. By signing up, you agree to our Terms of Use and Privacy Policy. 02:25 pm (IST): While some users are still facing issues with the service, the major outage appears to have been resolved as there are no widespread reports of issues with Xfinity. I can understand you want to enjoy watching your favorite channels without any hassle. Comcast Outage Map Comcast is an American telecommunications company. It is the largest provider of cable broadband in the U.S. by coverage area. 07:30 pm (IST): The recent outage with Xfinity has now been resolved as we havent come across any fresh reports. With the provided info, Xfinity can figure out the cause and get back to you. This is the second time in a month a truck drove by and snapped my internet line. Just say no a few times, and then youll be asked to verbally say what you need help with. Going by Down detector, Comcast is encountering an outage again as can be seen in the live map below. Sorry, no map << Back to Outage Page Received 93 reports, originating from Exton Also, Xfinity support has informed users that the issue with their service has been resolved. Facility where I work not happy campers. source, Internet issues had to shut down stream , thanks Xfinity Going by reports proliferating on Twitter, Xfinity/Comcast users in some areas are experiencing an outage. Original story (published on March 16, 2021) follows: Just in case youre trying to get your head around why Xfinity services arent working for you, find solace in the fact that you arent the only one facing issues lately. The most frequently affected cities were: Portland, Somerville, Phoenix, Minneapolis, Pittsburgh, There were a total of 3 outages at Xfinity. You can enter your mobile phone number to receive notifications whenever there is an outage. Comcast sends text message updates. Anyone else having problems uploading on Comcast/Xfinity Internet tonight? Good evening, I hope your day is well. Please DM me with the first and last name and service address along with the zip code to check on it. Its back! Before that, she received a B.A. [Updated] Comcast/Xfinity services down or internet not working? You're Along with losing your TV or internet service, these signs point towards an Xfinity outage: If youre encountering these problems, reach out to Xfinity customer support to confirm if theres an outage in your area. Loading map, please wait. We have the whole freaking day with no internet, you said that service will be back at 6pm, now is 11:30 and we have NOTHING!!! Going by reports surfacing on Twitter, it appears Comcast is undergoing an outage as of writing this. 08:55 am (IST): Many frustrated Xfinity users have taken to Twitter to report that their internet, as well as TV, isnt working. @Xfinity Ive had a technician cancel and cant get another one scheduled. 33042, lost services at 4pm on 10.24, still nothing at 9pm, message on xfinity app says service should be restored by tomorrow, 10.25 by 2am??? Thanks for that! Having problems? #comcastoutage #comcastdown #xfinityoutage Find outage information for Xfinity Internet, TV, & phone services in your area. I am reaching out to let you know that the interruption has been cleared. Go Utes and Fight On. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. It offers reliable TV, internet, and landline services across 40 US states. @Xfinity made it easy to transfer my service. However, things appear to have stabilized now. Please know we're working hard to get services restored as soon as possible. [Cont. So allow us to guide you through to a real person. Store told me theres a coding issue.. and it should resolve in 2-3 days. Click the Check for Issues button. Xfinity got me so messed up rn all i wanna do is watch this Warriors game and it's telling me "we are having problems rn" @XFINITY. source, @Xfinity The maintainence, as you can see in the screenshot shared by a user here, is of around 6 hours.
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