Maximum discount amount is the amount of the transaction service fees for that transaction or 10 USD, whichever is less. Service fees will be converted in your local currency on the payment page. Hotels may take up to 24 hours to return a confirmation number. Passengers have the right, upon request to the airlines, to receive free of charge by mail or other delivery service the full text of the contract of carriage. What happened to the 24-hour cancellation policy, Expedia? limitation of liability is permitted by the law of your state of residence; by third parties as a result of your breach of these Terms & Conditions, notices or documents referenced on the Site; your violation of any law or the rights of a third party; or. At all times throughout the trip a government-issued photo ID is required for security checks at airport, hotels, car rental pickups, attractions, and other travel related products as so deemed by suppliers. Please note: The above CEP only applies to CheapOair's own cancellation, refund, or ticket change service fees. ARE IN NO WAY LIABLE FOR SUCH PROVIDERS' PRODUCTS AND SERVICES. Certain customers may be eligible to receive a discount off cancellation, refund or ticket change service fees, as described in our Compassion Exception Policy (CEP) below: *Immediate family is defined as: spouse, domestic partner, children, parents, siblings, grandparents, grandchildren, aunts, uncles, nieces, and nephews. All refund fees are charged on per-passenger, per-ticket basis. If you fail to provide all of the requested information, we will not process your notice. However, cancelling your ticket and exchanging it for a future flight may be subject to restrictions and/or additional costs. Judgment on the award issued by the arbitrator may be entered in any court having jurisdiction. shall not be liable for final currency conversion or rates when paid after a travel reservation is made with us for international travel products and services. You understand that any violation of a Travel Supplier's rules and restrictions may result in the cancellation of your reservation(s), in denial of access to the respective Service Element or services, in your forfeiting any amount paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation. Refund Form & Policies | United Airlines Booked car categories cannot be downgraded (i.e., mid-size to economy). Some policies may vary by property: In connection with facilitating your hotel transaction, the charge to your debit or credit card will include a charge for taxes and fees. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. All CheapOair fees are charged on a per-passenger, per-ticket basis and are generally non-refundable. Each portion of your CheapOair Vacation Package is provided by the separate airline, hotel, rental car company and other travel service providers (each a "Travel Supplier"). Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair Vacation Package. You acknowledge that we are acting as a marketing agent with regard to any airline optional services and products. We can accept refund requests only if the following conditions have been met: We are unable to provide a specific time line for how long it may take for this requested refund to be processed. For clarity, where a purchase is made in whole via redemption of the Points, the portion of such purchase that includes a Points redemption will not be included in the total of the Qualifying Purchase. We strongly encourage you to check the restrictions the airline(s) operating your flight(s) might have in connection with the optional products and services you request through us. Neither you nor CheapOair is, by virtue of these Terms & Conditions, authorized as an agent, employee or legal representative of the other party. Transit visas may be required. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your CheapOair vacation package. You should always contact the hotel prior to check-in to find out availability and pricing. Any dispute about whether a claim falls within the jurisdiction of a small claims court shall be resolved by that court, not by an arbitrator. All travelers on your Booking (if more than one passenger) must travel on the same itinerary. If you have any questions about your standard SMS rates applicable to your text plan or data plan, it is best to contact your wireless provider. If the transaction is not completed the approval code may temporarily credit the amount from your bank account. Washington: WASOT #602755832 If you purchased your ticket directly, American Airlines' cancellation policy is pretty straightforward. The advertised Promo Code provides discounts against our service fees on stated routes. THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SMART PHONE OR OTHER Claims shall be resolved via binding arbitration initiated through AAA except for claims asserted on an individual basis that are properly filed in a small claims court. CheapOair Additional services covered: Any covered travel arrangements must be prearranged with our Customer care team, as these are solely covered at our discretion. Customers may still be responsible for airline and/or other supplier imposed penalties, as well as any fare difference. IF YOU BECOME AWARE OF A SCHEDULE CHANGE ON YOUR FUSION FARE ITINERARY, YOU MUST GET IN TOUCH WITH US IMMEDIATELY WITHOUT DELAY EITHER BY TELEPHONE, EMAIL OR VIA OUR ONLINE CHAT PLATFORM FOUND ON OUR WEBSITE. Individual passengers cannot be added to, and/or deleted from your Booking. Cancel Request - JustFly The parties may take their claims to small claims court without first filing with AAA. Travel protection pay outs are subject to limits of coverage. and subsequent codifications, discounting on air tickets is now legal. Any and all submissions, whether in text or graphical format to this Site by opening a CheapOair account, any e-mail, postings on this Site or otherwise (such as blogs and Facebook), including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you make includes an explicit consent to use such Submissions, and you hereby grant CheapOair and its affiliates and the affiliated, co-branded and/or linked website partners through whom we provide our travel products and services: a worldwide, nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name, any likeness and all graphics that you submit in connection with such Submission. You can cancel the SMS service at any time. If your airline initiates changes to your flight itinerary, you will not be charged for change fees or differences in airfare. All offers, prices, and conditions of sale may be subject to: If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. The Cancellation Password will expire within 3 hours of issuance. Please do not call the individual Travel Suppliers. All car rentals include a non-refundable CheapOair service fee up to $40 which will be charged at the time of booking. We reserve the right to cancel requests for travel to destinations that have been embargoed by the US government. If an airline has a change to any of its flights within a 4 hour period of your original flight times, we will notify you of such change by email. We shall assume all of the same rights, obligations and duties to you as those accorded to Fareportal under the Privacy Policy. For any questions regarding what the applicable minimum period is and any other conditions or passport/visa requirements for travel, you should contact the corresponding local consulate of the countries to which you are travelling. You must re-confirm at least 24 hours prior to departure for domestic flights and 72 hours for flights to Hawaii and international destinations. We are free to accept your offer on behalf of the relevant Travel Supplier or to reject it, at our sole discretion. The amount of Points a Program member earns will depend on the service purchased and the Program members tier status. In some cases the only resolution may result in cancellation of the flight and refund. change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable . Does CheapOair offer seasonal coupons? In other cases, you may need to take action, Points earned for an Eligible Purchase will be calculated at the end of the billing cycle in which the Eligible Purchase was posted to your CheapOair Credit Card or CheapOair Visa Card account and will appear in your Rewards Program account within 60 days. CheapOair Connection Protection is a feature available on certain Fusion Fare flights and is designed to assist you should you be impacted by an involuntary schedule change, delay or cancellation of your confirmed flight resulting from some events that occur in the standard course of air transportation. If your CheapOair Credit Card or CheapOair Visa Card is closed, only the Rewards Program Terms will apply to your Rewards Program account and not these Credit Reward Terms. must be requested in advance and are not guaranteed. If your Rewards Program account is closed for any reason, you will no longer accumulate points with your CheapOair Credit Card or CheapOair Visa Card. After speaking at length with the customer service rep, he agreed to waive the fee this one time. The booking date and/or travel date of your trip must be within the validity period allowed by the airline (e.g. These Terms & Conditions are severable. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Site. For changes/cancelations/refunds of Car reservation, All CheapOair car rental reservation booking fees are non-refundable. To invoke the PMP, all you need to do is contact us at pmp@cheapoair.com with your CheapOair booking number and all of the key details of the lower priced itinerary (airline(s), flight(s), itinerary, date(s), number of customers and seat type), along with documentation such as the exact URL or screen shots that will enable our customer service representatives to verify that such itinerary satisfies the terms and conditions of the PMP. In such cases all components such as air, car, and hotel must be changed at the same time. Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. ClubMiles also reserves the right to limit the quantity of Points an Account may redeem in a single transaction. "Qualifying Purchase" shall mean a Points-eligible booking which has been completed. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. any claim of any nature arising out of or in connection with air or other transportation services, products or other features performed (or not) or occurring (or not) in connection with your itinerary. CheapOair - Online Cancellation Form now available - Facebook Promo Code and Instant Savings offers can be combined up to the amount of our service fees. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS AND CONDITIONS, WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY. You do not make this offer until you press "Book" on the payment page (entitled "Review Trip Details and Book") of the Site. In order to complete a Booking the following steps are taken to ensure its validity: For purposes of the PMP, it means the U.S. English-language websites of Expedia.com, Orbitz.com, Priceline.com and Travelocity.com. Earn two (2) Points for every U.S. dollar spent on stand-alone hotels and rental cars through the CheapOair.com or OneTravel.com branded desktop or mobile websites. Half Board (HB) means that your breakfast and evening meal is included in the price you have paid for your accommodation/vacation package. All such changes are governed by each airline's fare rules, policies and procedures, which are not under our control. Our standard service fees are $0.00 to $35.00 per person one-way/roundtrip for economy class tickets. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. No refunds will be issued for unused room nights due to early departures. . The exact number of Points required to redeem for certain Service Fees or Ancillary Offering Fees will be shown online on the applicable Site. In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.Rest assured this verification process is performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. and the Travel Suppliers and include certain fees retained by them for their services, taxes and other charges. If you initiate arbitration the only fee you shall be required to pay is US $200; all other costs will be borne by the Company, except in the event that the arbitrator determines that the claims were frivolous, the arbitrator may award to the prevailing party the costs and attorneys' fees reasonably incurred in connection with the arbitration, except that, in arbitrations proceeding in California, the arbitrator is not empowered to award the prevailing party the fees and costs it incurred in connection with the arbitration. Not available on all flights. If you purchased the travel protection plan on or after May 1, 2015 you must read, understand and agree to the following Description of Coverage as provided by the travel protection supplier. You could be charged additional fees for cars returned at a different time or date or location from the original reservation. These communications will be primarily for customer service and may include special offers. If the code is not entered the discount cannot be redeemed and has no value. Please note: your credit/debit card may be billed in multiple charges totaling the final total price. Cancel and Refund: In the event that a portion of your vacation package is refundable, the refundable portion thereof will be refunded less any cancellation fee. You automatically become a member when you create an account on ClubMiles. No refund will be made for any unused or partially used portions of the vacation package. This option applies whenever a schedule change such as a flight change or cancellation affects the first leg of your confirmed itinerary, which prevents you from reaching your final destination, or your arrival in destination is delayed by more than 24 hours after the original arrival time (i.e., you would either miss your connecting flight(s) or your flight(s) is cancelled). The Site provides links to other websites as a convenience to you or as advertising of other suppliers and vendors related or unrelated to travel. Some hotels will require a voucher at check-in. In such instances where the fare may have increased, you will be provided with alternate options and you have the right to cancel the booking at no cost to you. General Terms and Conditions for Booking - OneTravel Some hotels offer an Airport Shuttle as an extra service. CheapOair acts as a service that provides value added service to retail travel agents and consumers. We make an effort to keep the baggage fees table updated but we recommend you contact the airline directly for the latest fees on check baggage and policy as it relates to baggage. 12 or 24 months . As a member of the Program at Silver Tier or higher, you will be able to earn ClubMiles Points ("Points") every time you make a Qualifying Purchase (as defined below) from any of the Sites. The following modifications to the Limitations of Liability/Disclaimer section of these Terms & Conditions apply to residents of New Jersey: INCLUDING BUT NOT LIMITED TO WARRANTIES ARISING BY STATUTE OR
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