Nicholas Werner - Director, Regulat.. - Chronomics, Ltd. | ZoomInfo Warning about chronomics test with TUI - Tripadvisor The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the process of registering my covid test a process I found pretty awkward and impossible without his help. Your results were late for our flight and we had to use airport tests. The x-axis represents the confidence score multiplied by 100, and the y-axis is the count of the predictions in log-scale. 2017-2023 Chronomics Limited. Can I use the Chronomics test to meet entry requirements in other countries? Developed by software trainers who truly understand the need to deliver their learning in the best way possible. All rights reserved. Get Contact Info for All Departments. Thank God Covid is virtually finished as I would never use your company again. We also ensure all reviews are published without moderation. Get Tom Stubbs's email address (t*****@chronomics.com) and phone number (44798886..) at RocketReach. I can't thank you enough in advance and I'll look forward to speaking with you soon. If you would like to get back in contact using the form below, I will personally ensure to respond and provide further investigation after locating your order and contact details. During the COVID-19 pandemic, Chronomics sold lateral flow tests (LFT) for detecting COVID-19. When TUI cancelled the holiday, because the destination was still classified on the amber list, the single mum tried in vain to stop the tests coming. Lucy Barnes prepared for a trip away to Greece with her two kids and best friend by ordering an amber testing kit for 90 from Chronomics. In line with Chronomics returns policy on their website.The parcel was received and signed for by chronomics. Verification can help ensure real people write reviews about real companies. Up to 5 The discarded predictions can also be routed to a human in the loop using Amazon Augmented AI (Amazon A2I) for manually processing the image. Hi Clare,Thank you very much for taking the time to leave us such a positive review. I'm so sorry to hear of any issues you had whilst trying to register your test. No number to ring chronomics. Working out how much spending money to take away with you can be difficult. Covid-19 Testing Kits - Chronomics Ordering online was easy and also, I did email them when I had a bit of difficulty the first time but they responded to me straight away. Whether you've already booked online or in store and need a helping hand, or you're thinking about your next holiday, our in-the-know Travel Experts are on hand to lend their expertise and take the hassle out of planning your trip. Health tracking made easy - unlock valuable insights into your health with quick testing and accurate. You'll get your travel certificate . Biology + Technology = Chronomics and a bio-infrastructure future. Hi, Thank you for your feedback. "You can't get in touch with them, there no number you can get hold of," the 27-year-old told The Mirror. We hope you have a great Christmas and wishing you all the best. Hurdle | 9,816 followers on LinkedIn. The API also returns the confidence that Rekognition Custom Labels has in the accuracy of the predicted label. I purchased the lateral flow tests. Very efficient service, very friendly and caring, very informative the furniture specialist were Richard and Liam, highly recommended . Sign up for a free account. . Date of experience: 14 February 2023. Find out how we combat fake reviews. Search for Dna Testing near you on Yell. However, the mechanisms by which DR interacts with the aging process to improve health in old age are poorly understood. ATOL protection does not apply to the other holiday and travel services listed on this website. In order to deliver the right business value, Chronomics picked a threshold of 0.99 to maximize the accuracy and minimize the rejection of predictions. I ordered my fit to fly tests weeks in advance of my trip. Ours arrived yesterday for a Sunday flight. All Chronomics communications were great, and all testing procedures went very well the day before our cruise. After training images are provided, it can automatically load and inspect the data, select the right algorithms, train a model, and provide model performance metrics. For Rapid Antigen tests, on the plastic cassette. . Kindest regards,NiciaSocial Media Department. Hi Richard, Thank you for your feedback. The DetectCustomLabels API is used to detect the labels of a supplied image during inference. Apart from the cock up with TUI's very poor communications (with just about everyone concerned) regarding when our booking numbers appeared on the 'Chronomics' system, everything went to plan. Date of experience: February 14, 2023. No number to ring chronomics. With Amazon Rekognition, we were able to get a highly accurate model in 34 weeks as opposed to spending 4 months trying to build a custom model to achieve the desired performance. With the increase in the number of tests and users, it quickly became impractical to manually verify if the reported result matched the result in the picture of the test. How to Contact Us If you haven't found the information you're looking for, you can contact our team here. Hurdle is a trademark of Chronomics Limited. Best wishes,TyService Desk Manager. I'd be more than happy to look into a refund request for you and resolve any ongoing concerns you may have with your order. Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Integrated R&D. Global coverage. Last year took ages to contact anyone to order an epigenetics test. Instructions for mobile phone/tablet users. This means that we may include adverts from us and third parties based on our knowledge of you. Your returns package should only include your test. Clear instructions please. I printed them out on my printer instead of keeping the details on my phone, but that was my choice. While the bargain service has slashed the price of testing for Brits wanting to get away, some have been stung after their flights were cancelled. Since 11am I have been trying to contact . We are also in the process of working with the FDA in order to achieve Emergency Use Authorization (EUA). Were cruise experts, too. Chronomics - Funding, Financials, Valuation & Investors - CrunchBase Kindest regards,NiciaSocial Media Department. Still no refund!!! A threshold of 0.999 resulted in an accuracy of 99.87%, with 27% of the predictions discarded. Worse still their contact telephone number was unavailable!!!! Fit-To-Fly COVID-19 Test for TUI | Chronomics Register your kit using the following link Register Kit. Thank you so much. Our website uses cookies to improve your tui experience. Something went wrong, please try again later. "I contacted Chronomics for a refund, this was over 2 weeks ago," he told The Mirror. . Confirm you are entering the correct details. Our Services and Results Are Not a Substitute for Medical Judgement. Kind regards, Deborah. We do not store credit card details nor have access to your credit card information. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A threshold of 0.99 resulted in an accuracy of 99.6%, and 5% of the predictions were discarded. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. Click here for information on the upcoming Bank Holidays, https://www.gov.uk/guidance/travel-advice-novel-coronavirus, Use this test as proof of COVID-19 status before leaving the UK, Easy online registration and downloadable certificates, Order at least 5 days before your outbound travel, You'll get your travel certificate within 30mins after performing the test. 1 St. James Ct, Norwich, Norfolk, NR3 1RU, United Kingdom. Heres a link to it:https://www.gov.uk/guidance/travel-advice-novel-coronavirus]. Master of Molecular and Cellular Biochemistry (Biochemistry and Molecular Biology), If you're not automatically redirected, please click here. Hurdle | LinkedIn We hope you have a wonderful week! We are really pleased to hear you were happy with our services and that you will use us again! Outside of work, Pashmeen enjoys adventurous hikes, photography, and spending time with his family. Tom Stubbs email address & phone number | Hurdle CEO contact Your result may not come in at the same time as others who've submitted . See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations. Once youve got one, confirm it with us and well automatically generate a certificate to travel in your Chronomics online dashboard. The model yielded an accuracy of 96.5% and a F1 score of 97.9% on a set of out-of-sample images. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Chronomicss platform enables providers to seamlessly implement at-home diagnostics at scaleall without sacrificing efficiency or accuracy. They are also very knowledgeable about their products, making it simple to discuss what you want or need with them. If you have been unable to upload your photo during the registration process, you can still upload your test result photo from your dashboard. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). Hi Mrs Ryall, Thank you for your feedback. | Hurdle is devoted to one thing building bio . I presume yours will be tomorrow then? Sign up to the Chill newsletter for weekly inspiration and advice on UK holidays. Please make sure, if there are multiple users, that the correct one is selected which is shown on the left of the screen below. TUI Travel Money offers great rates on over 50 different currencies worldwide, with no commission. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. We know its confusing and hard to keep up with so we recommend checking the UK Governments Foreign and Commonwealth Office website for the most up-to-date advice and restrictions for the country youre travelling to. Have an enjoyable cruise! Use this test as proof of COVID-19 status before leaving the UK. Hi David,Thank you for your feedback. Search. General warning about using chronomics testing kit for the return home test. Tests not dispatched. And, its not just TUI holidays on the cards either. Funding. I even refused one of the packages. "Lateral flow test for our return journey was delivered in the post two days before we left the UK and we brought it with us - its all been very easy and well organised," she said. Please contact our customer experience team in the event of device malfunction or invalid results as you may be eligible for a replacement. Close. No credit card required. Yes, you don't have to wait days for someone 'technical' to respond to you, our team understands knowledge bases, and your account, and we'll hand hold you through all your questions. I would understand if I had sent the email to the wrong address but I used their online contact form and have still been ignored. It was stated barcode would be on box of covid test. Our Covid-19 PCR saliva tests are authorised by the UK Government, and we are an approved supplier for both the Fit To Fly and Test To Release travel programmes. All rights reserved. 4 letters followed by 4 digits. Our Services and Results Are Not a Substitute for Medical Judgement. DO NOT USE THIS COMPANY. No credit card required. Chronomics detects COVID-19 test results with Amazon Rekognition Custom If you need anymore help, please don't hesitate to contact the team here: https://help.chronomics.com/contact-us and we'd be happy to help. Disclaimer. 2017-2023 Chronomics Limited. Others have reported having a much more positive experience with Chronomics. Global government advice and entry requirements for countries across the world are different and can change at short notice, due to the evolving nature of the pandemic. This resulted in me being blocked when trying to register the second person. there no number you can get hold . ForPCRtests,thiscanbefoundonthetesttube. The following diagram illustrates the model training pipeline. TUI customers billed for useless tests after travel company cancels Or by navigating to the user icon in the top right. You hide behind emails no phone number to contact you dont answer emails just appalling. The Manchester mum is not the only person who has been struggling to cancel their order. The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the . Chronomics headquarters and office locations - Craft Their goal is to analyze biological samples and give actionable information to help you make decisionsabout anything where knowing more about the unseen is important. Please be sure to enter any letters in your Kit ID in Capital letters. Genome Biology March 28, 2017. Get 5 free searches. Chronomics Emergency Contact Number MoneySavingExpert Forum All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. Lucy Barnes was looking forward to a trip away to Greece with her two kids and best friend, Lucy was looking forward to a trip to Rhodes, He had bought the tests ahead of a trip to Zante. We've got personalised service down to a T. Pop into one of our TUI Stores and let our Travel Experts help tailor-make your perfect getaway. no way of contacting them directly other than a form on their website for them to contact you, searched for a number and the one I found is a digit too long and not in use. I have sent a request to your email asking for your order details so we can look into this further for you, if you could come back to me, I would be very grateful. Chronomics is a tech-bio company that uses biomarkersquantifiable information taken from the analysis of moleculesalongside technology to democratize the use of science and data to improve the lives of people. I'm sorry to hear of any issues you had when trying to register. This number is unique to each test. Seems a while now, but in Feb / March 2022 in structions detailed by Chronomics for me were complicated. PLEASE NOTE: If youre having trouble registering your test due to Kit ID/Barcode issues, please ensure you're using Google Chrome to register your kit. Replies to negative reviews in < 24 hours. https://help.hurdle.bio/contact-usKind regards,Ty. I made some errors during the registration process using the same Email address for two people. Kindest regards,NiciaSocial Media Department. Hi Peter, Thank you for your feedback. Kind regards,NiciaSocial Media Department. Find out the essential items that should be on your packing list depending on the trip youve booked using our holiday checklist. :-). Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Chronomics wanted to build a scalable solution that uses computer vision to verify the results. The following image is an example where the model has correctly identified the test as invalid with a confidence of 0.999. Chronomics is a tech-bio company that uses biomarkersquantifiable information taken from the analysis of moleculesalongside technology to democratize the use of science and data to improve the lives of people. The Complete Diagnostics-as-a-Service Platform API-first. No tel number available to resolve problem. Rocketreach finds email, phone & social media for 450M+ professionals. I've ordered a number of things from them, and I've never been let down. Total disaster, chronomics website wouldnt recognise the barcodes on the test cassette. Ali Green from Northampton was due to fly out to Zante only for TUI to cancel his holiday, meaning he no longer had a need for the amber package. And it is still a really difficult process to contact anyone. It wasn't. I'm so sorry to hear of the issue you had when trying to locate the barcode. Read Customer Service Reviews of chronomics.com - Trustpilot Mattia Spinelli is a Senior Machine Learning Engineer at Chronomics, a biomedical company. Our expert travel professionals across our UK stores are ready to help you find the perfect holiday. Hi,Thank you for your feedback.I'm so sorry to hear of the issue you had when trying to locate the barcode.I am glad to hear this did get resolved, but if you need any additional assistance, please let me know by replying to the email I have sent requesting your order details with us.Again, my deepest apologies for any inconvenience.Wishing you all the best,Deborah,Social Media Department. Reply from Chronomics. Chronomics, London, United Kingdom. Eg, ABCD not abcd. Others Named Tom Stubbs. UK Government approved. Here are 8 tips for writing great reviews. Kindest regards,NiciaSocial Media Department. I'll be sure to pass on the kind feedback to our customer experience team. The website is simple to use, and they consistently offer top-notch customer support. *Ask in store for further details. Where can I find the link to upload my test photo? RebelBio and SOSV are the most recent investors. Our tests are also fully UKCA and CE marked in accordance with UK and EU health, safety and environmental guidelines, and we are partnered with various providers who are FDA approved. 2 weeks later I then received the return flight tests. Modular. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test . Couldnt find the code - after 9pm ins of searching and inputting wrong ones we opened the cassette and finally found it. Ours is 5 minutes, personalized, and technical. Trying to resolve this on line only led to going round in circles. My wife's kit was OK, although reporting results is quite complex for persons with limited IT knowledge. The Chronomics, Ltd. management team includes Tom Stubbs (Chief Executive Officer), Toby Call (Co-founder, Research and Innovation), and Alexandria Arbuckle (VP PeopleandCommunity) . This is only required during registration, whilst completing your test. I'm so sorry to hear of the issue you had when trying to locate the barcode. Hi Brian, Thank you for your feedback. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. We are due to fly back to UK Friday so did our tests today.
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